08/06/2026
๐๐
๐ ๐๐๐๐๐ | ๐๐๐๐๐๐๐๐๐ 2-๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐ ๐
๐ผ๐๐๐๐๐๐พ๐๐ ๐พ๐ ๐
๐๐๐
๐๐ ๐พ๐ ๐พ๐๐๐๐๐๐พ๐๐ ๐พ๐ ๐๐๐ธ๐๐๐๐๐๐ธ๐.
The ๐๐๐๐ฎ ๐๐
๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐๐จ๐จ๐ฉ๐๐ซ๐๐ญ๐ข๐ฏ๐ successfully concluded its 2-Day Customer Care and Communication Skills Training held on June 5โ6, 2026, at the Seminar Hall, 5th Floor, Esperanza Building, Capitol Compound.
The activity officially opened with an inspiring welcome message from the Cooperativeโs Executive Vice President and Chief Operating Officer, ๐๐ฌ. ๐
๐๐ซ๐ฅ๐ ๐๐๐ซ๐จ๐ฅ๐ฒ๐ง ๐
. ๐๐๐ซ๐๐ข๐, ๐๐๐, whose words encouraged participants to continue striving for service excellence and professional growth.
The training gathered Department Heads and Marketing Personnel from across the Philippines, providing them with valuable insights and practical strategies to enhance customer service, strengthen communication skills, and foster meaningful relationships with members and stakeholders.
Leading the training was ๐๐ซ. ๐
๐ซ๐๐๐๐ฒ ๐. ๐๐๐ฏ๐๐ซ๐ซ๐จ, ๐๐๐, ๐๐๐๐๐๐, resource speaker from VICTO, who shared his expertise and extensive experience in customer care and effective communication. Assisting throughout the sessions was ๐๐ซ. ๐๐จ๐ง๐ง๐ข๐ ๐๐๐ซ ๐๐๐๐ข๐ญ๐จ, who served as the facilitator and ensured an engaging and productive learning environment.
To conclude the program, participants were inspired by the meaningful takeaways and words of wisdom shared by our esteemed Gender and Development Chairwoman, ๐๐ฌ. ๐๐ฎ๐ฅ๐๐ ๐๐๐ญ๐ข๐๐ข๐ ๐๐๐๐ข๐ง๐๐ฌ, ๐๐๐, reminding everyone of the importance of empathy, professionalism, and continuous learning in delivering exceptional service.
As we move forward, ๐๐๐๐ฎ ๐๐
๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐๐จ๐จ๐ฉ๐๐ซ๐๐ญ๐ข๐ฏ๐remains committed to empowering its workforce through continuous learning and development, ensuring that every member and client receives the highest standard of service.
๐ป๐๐๐๐๐๐๐, ๐๐ ๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐, ๐๐๐๐๐ ๐๐๐๐๐๐, ๐๐๐
๐๐๐๐ ๐๐๐๐๐๐๐๐.
