26/09/2026
❤️ A MESSAGE FROM OUMA NORA ❤️
To all our valued customers and friends,
We would like to sincerely apologise for the confusion and disappointment surrounding our Fill-Up Week Special.
This special was posted on 21 September, before the latest FMD announcement and the restrictions that followed.
Like many of you, we were caught completely off guard by the sudden developments. Following the announcement, demand for available livestock products increased dramatically and, just as happened at many larger stores, our available stock was sold out within a matter of hours.
We completely understand that some customers saw our special, made plans and expected to purchase from us, only to find that circumstances had changed so quickly.
Please believe us when we say that we would never knowingly disappoint our customers. We are just as frustrated and disappointed as you are. ❤️
We also sincerely apologise for not being able to answer all your phone calls, SMSs and WhatsApps. The response following the announcement was absolutely overwhelming, and unfortunately, we simply could not keep up with the volume of calls and messages. We are truly sorry if we missed your call or message. 🙏
We now have to follow the official FMD restrictions and cannot simply continue with our advertised plans when circumstances and availability have changed.
For now, we are taking things one day at a time, following the official information and doing everything we can to continue serving our Ouma Nora family wherever we legally can.
We are truly sorry for the inconvenience and disappointment. 🙏
Thank you for your patience, understanding and, most importantly, for continuing to support our small family business.
We appreciate every single one of you. ❤️
Ouma Nora Butchery
❤️ From Ouma's Hooks to Your Table